pilli s Xjx

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Verified Reviewer
| map-marker Hyderabad, Telangana

No customer care service

I purchased Kodak 55 inch TV 18 months back now tv screen issue is there I try to contact Kodak service in online I sent request in Kodak website I try to call Kodak customer care no one responded it's not good company I don't recommended any one please don't buy this company electronic products in online
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Anonymous
map-marker Brisbane, Queensland

General enquiry im am tracing.my old film prints can you tell me if you reprint them

Hi can you tell me if you are printing old Kodak films im asking about 1980 film prints or can you let me know
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Steva P

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Verified Reviewer
| map-marker Knoxville, Tennessee

Bad experience

The blonde man with a lot of hair was talking about quitting when we walked in. He had a bad attitude towards us. Told me that if didnt like the service never come back! I am not a tourist I have always went to that store
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User's recommendation: Go somewhere else

Resolved
Md J Inh

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Verified Reviewer
| map-marker Kolkata, West Bengal

Resolved: Kodak led Tv Problem

Updated by user Jan 01, 2024

Company fixed the issue and I have been provided with product or service ordered.

Original review Jan 01, 2024
Led not working properly automatically of it is from one week please Contect us call me today because I have any number of Kodak service centre
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Loss:
$10000
Cons:
  • Yeh

Preferred solution: Repair

Rutha Mug
map-marker Jackson, Mississippi

I ordered a picture blanket for my daughter's birthday gift a week ago and she didn't get it!!!!

I highly advise people not to order a picture Blanket from Kodak picture Blanket. I ordered for her birthday a week ago and she didnt receive it and Zi didnt get notified. This is a horrible company. Dont walk run!!!
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User's recommendation: Run

jon s Fjj

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Verified Reviewer
| map-marker Barnsley, England

Best services

Kodak - Best services
Portable printer, mini size, good build, multiple interface, high quality, anti-dropping. Avec l'imprimeur en ligne Onlineprinters, devis et livraison sont gratuits et rapides! Impression en ligne pas chère de flyers, affiches et bien plus en qualité premium.
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Loss:
$100
Pros:
  • Printer features
Cons:
  • Ink bleeding

Preferred solution: Full refund

User's recommendation: best site

Resolved
RAKESH K Tbr

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Verified Reviewer

Resolved: How to default input AV?

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Updated by user Sep 24, 2023

Company fixed the issue and I have been provided with apology.

Original review Sep 09, 2023
How to default input AV? Customer care contact number dials by hundared of time by me but your customer care contact number is not working in this situation I tried to send a mail but not responding by Kodak. I advised to you please working on your system and update earlier oprating system of tv because all system is out of date
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Loss:
$9500
Pros:
  • Shivam electrical

Preferred solution: Out of date oprating system

User's recommendation: Please update your operating systems earlier .In starting a days your tv hang and repeatly restarting many of time take more time to restart remote system is poor Google assistant confuse every time to which commands give by user not work customer care contact number.

Carl D Bib

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Verified Reviewer

Need support for a kodak digital frame

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Original review Mar 29, 2023
Cannot connect to anything!!! What a problem. After 3 hour + multiple phone calls I got nowhere. People can't speak clear and understandable English. My item is brand new and it doesn't work and I can't get help
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Loss:
$117

Preferred solution: I want it to work

User's recommendation: Don't but from kodak

Resolved
Sanivarapu S

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Resolved: Tv not installation for 12 days

Kodak - Tv not installation for 12 days
Updated by user Aug 26, 2023

Instllation.

Original review Aug 26, 2023
I am purchased for TV 15/8/2023 kadapa spensar But not installation So plese imdiatle TV installation
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Preferred solution: Installation boys

User's recommendation: Not interest

Sandip P Wmb

Kodak led Tv Problem

Kodak led Tv Problem
My TV in remote pairing problem in press the valume down button and vallume up button in not pairing
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Rahul B Lxy

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Verified Reviewer

Kodak instant camera - Faulty product received

Updated by user May 06, 2023

The support team didn't understand the issue and the issue is still unresolved.

Original review Apr 06, 2023
The customer care support is not at all supportive, struggled to get the Faulty product replaced, but the team keep on saying we don't do replacement in your country. Highly disappointed.
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Loss:
$150

Preferred solution: Full refund

Chetan B Jea

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Verified Buyer
|

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Verified Reviewer

In warranty service issue

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Kodak - In warranty service issue
I had purchased 32inch tv from Flipkart, and having issue of main board, St came and check my part came after 25 days and then again problem not resolved , now I need replacement because I'm waiting for proper solution since 2 months. And if my problem not resolved with in a week I will complaint to consumer court. Help me regarding this. And provide replacement of the set
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Preferred solution: Replacement

Simone S Lko

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Verified Reviewer
| map-marker Aurora, Ontario

I cannot find a contact number for Canada customer service.

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I have a kodak digital frame. The app has stopped working and so i can no longer load pictures to my frame. I have tried reinstalling the app. No luck. I need kodak to delete my account so I can start the app from scratch. I believe this will resove my issue because other people can download the app and join my frame and they can upload. But I can't contact anyone at kodak who can help me. They give me numbers to call and theybare either wrong or not in service!!
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Cons:
  • Bad quality and no customer service

Preferred solution: Let the company propose a solution

User's recommendation: Don't buy kodak products.

Johnpatrick Qsq
map-marker North Platte, Nebraska

Complaint

Hi I really don't know where to start but some one from you company said you were sending me a new light and don't have it yet it been awhile all ready I just want to not be lied to you guys owe me a set of flashlight plz this is the second time I am trying to find out info plz sorry don't want to sound demanding but no means but when some one say no problem they will send it and a month and a half go buy like still waiting
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Karen B Cbv

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Verified Reviewer
| map-marker Rockwood, Ontario

No response from Kodak.

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I got a Kodak solar charger ks100 for Christmas to use when we camped. The charging light didn't go on and my phone was not charged when in using mode. I phoned Kodak and all operators were busy. They said to leave a message and they would get back to me within 48 hours. They didn't. I wrote an email explaining the issue... no response. I decided to buy new batteries and an electric charger but the batteries were not the problem. I guess I am stuck with a piece of landfill. I will not buy a Kodak item again. Note: This was a gift so I don't have a receipt.
View full review
Loss:
$40

Preferred solution: Solution for a solar charger that doesn't charge.

User's recommendation: Don't buy Kodak if you want support.

Nagaphaneendrababu S

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Verified Buyer
|

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Verified Reviewer

Betrayed by kodak services india

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Betrayed by kodak services india
Betrayed by kodak services india - Image 2
Betrayed by kodak services india - Image 3
Respected sir, This is S N PHANEENDRA BABU (MBA), I bought 40 inch smart tv on 30-06-2020 and it's order ID is 171-700****-804****. After few days I informed your customer care about an issue on 17/April/2021. Today is 27 September 2021 means 5 months and 10 days the problem is not solved. They replied me on 19/April/2021 with complaint ID 562****. Some of your company service engineer wisited and the issue is not solved. he said "it's a panel problem". Cause of carouna pandemic 1&half month are gone. In that time also MI and SAMSUNG company service engineers are visiting to solve their customers issues. With out solving the issue they closed the complaint ID. After sending 20 mails on May 5th they send a new mail with complaint id 575****. Now on wards the issue is not solved. On 30-06-2021 my warranty is expired. your services engineers carried mother boards which one is not even close to the panel or present Board. And they said it's a panel problem. It's not with Board. I informed your customer care. But the are not listen. Three days back when I tried to know the status of my complaint they said the complaint ID 575**** was closed. How it is closed with out solving the issue. The resion is they tried to reach me with my contact number 949476****. But it's not connecting. That's why they closed the complaint. Is it fair?? Before that your costumer care send a main as need a alternative number also. I attached the number. But why they did this? From the starting they don't want to solve the issue.. they provide a new compaint ID. I Know their intention to provide the new complaint Id after expired of warranty. Sir, I'm a employee in a small firm with salary of 13k. And I'm very poor. You know one thing sir I'm a orphan too. Using my cousin brother's Credit card's emi option. I lost my patience. Finally they betrayal me again and again with dishonesty. They are neglect the issue and postponing the issue to irritate me and to take back step my self. The cunning mentality is not good. If with in 1 week if it is not solved I will move on legally. And I will raise my voice on social media and also with support of my friends on YouTube and Facebook. Sir, If your are not the person to solve it please provide me the Indian KODAK CEO's mail ID. Thanking you sir. Your faithfully, S N PHANEENDRA BABU
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Loss:
$15999

Preferred solution: Full refund

About

Related Companies

Funai Electric, Emerson Electronics, Magnavox, Funai Service, Sanyo Electronics

Summary

Eastman Kodak Company is an American multinational public company. The company produces imaging and photographic materials and equipment. At the present time, Kodak is re-focusing on two major markets: digital photography and digital printing. The corporate office of the company is based in Rochester, New York, USA.

Kodak was founded by inventor George Eastman and businessman Henry Strong in 1899 as the General Aristo Company. The products of the company include consumer inkjet printers and ink cartridges, film, photo printing, film cameras, digital picture frames, instant cameras, digital cameras, image sensors, motion picture and TV production, technical support to name just a few.

Kodak reviews and complaints

Kodak is ranked 687 out of 2909 in Appliances and Electronics category

Area Served

USA

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