Anonymous
map-marker Curepe, Tunapuna-Piarco

I'll like to get a remote for me television

I missed placed my remote an I can't get back one so I don't know if you can assist me in getting back one please thank you

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Bandi O

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Tv screen damage

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Kodak - Tv screen damage
Kodak - Tv screen damage - Image 2

The technician came and fitted the TV, but the screen is damaged. We are communicating with the service provider, but your service provider is not responding.

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Loss:
$310

Preferred solution: Full refund

User's recommendation: Poor service

Jaeleigh Dww

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| map-marker Toronto, Ontario

2 Kodak Cameras stopped working in under 6 months

2 Kodak Cameras stopped working in under 6 months

I purchased my first Kodak camera in September 2023, had to return it fairly quickly.

The second one I purchased in October and LOVED. I took such good care of it with a case and air tag because I was obsessed with it.

After developing ONE roll of film, the spinner broke is unable to load film making it completely useless.

Emailed customer service with receipts hoping for a replacement since I did love the product, and I can see there is a newer version of the camera with more positive reviews. Hopefully they get back to me and can resolve the issue and exchange the camera (or at least offer to fix the one I currently have), but I dont have high hopes unfortunately :(

Will update this post if I hear back!!

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Arron Fnp
map-marker Tai Wan To, Islands District

Bad bad bad bad bad bad

Bad bad abbebebbebebebebebenwbwbw bad bad horrrtrrribleeeee this is so bad doed not help ag all bruh yu guys suck

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User's recommendation: Bad

Pradeep k Iun

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Worst Customer Service

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Kodak - Worst Customer Service

I purchased a Kodak Smart TV this April, and now there's a black spot on the top right corner of the screen. When I contacted customer service, they required me to email them first, then follow up with calls.

After four days, a technician finally came but didn't even open the TV panel; he just recorded a video of the dark spot and claimed it was external damage, which isn't true as it appeared while we were watching TV.

Now they're saying I have to pay 80% of the repair costs plus transportation charges because it's not covered under warranty. The worst part is that their customer service is very unresponsive; every time I call, they tell me to send an email and then take two days to reply.

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Preferred solution: Full refund

User's recommendation: Do not go for this company, service is very poor.

Abiola Lin

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Verified Reviewer
| map-marker Ferokh, Kerala

Tv problem

Tv start but wallpaper is half black please service compliant mail sent him but not reply any enquiries

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Anonymous
map-marker Brisbane, Queensland

General enquiry im am tracing.my old film prints can you tell me if you reprint them

Hi can you tell me if you are printing old Kodak films im asking about 1980 film prints or can you let me know

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Steva P

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Verified Reviewer
| map-marker Knoxville, Tennessee

Bad experience

The blonde man with a lot of hair was talking about quitting when we walked in. He had a bad attitude towards us.

Told me that if didnt like the service never come back! I am not a tourist I have always went to that store

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User's recommendation: Go somewhere else

Resolved
Md J Inh

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Verified Reviewer
| map-marker Kolkata, West Bengal

Resolved: Kodak led Tv Problem

Updated by user Jan 01, 2024

Company fixed the issue and I have been provided with product or service ordered.

Original review Jan 01, 2024

Led not working properly automatically of it is from one week please

Contect us call me today because I have any number of Kodak service centre

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Loss:
$10000
Cons:
  • Yeh

Preferred solution: Repair

pilli s Xjx

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Verified Reviewer
| map-marker Hyderabad, Telangana

No customer care service

I purchased Kodak 55 inch TV 18 months back now tv screen issue is there I try to contact Kodak service in online I sent request in Kodak website I try to call Kodak customer care no one responded it's not good company I don't recommended any one please don't buy this company electronic products in online

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Rutha Mug
map-marker Jackson, Mississippi

I ordered a picture blanket for my daughter's birthday gift a week ago and she didn't get it!!!!

I highly advise people not to order a picture Blanket from Kodak picture Blanket. I ordered for her birthday a week ago and she didnt receive it and Zi didnt get notified.

This is a horrible company. Dont walk run!!!

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User's recommendation: Run

jon s Fjj

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Verified Reviewer
| map-marker Barnsley, England

Best services

Kodak - Best services

Portable printer, mini size, good build, multiple interface, high quality, anti-dropping. Avec l'imprimeur en ligne Onlineprinters, devis et livraison sont gratuits et rapides! Impression en ligne pas chère de flyers, affiches et bien plus en qualité premium.

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Loss:
$100
Pros:
  • Printer features
Cons:
  • Ink bleeding

Preferred solution: Full refund

User's recommendation: best site

Resolved
RAKESH K Tbr

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Resolved: How to default input AV?

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Updated by user Sep 24, 2023

Company fixed the issue and I have been provided with apology.

Original review Sep 09, 2023

How to default input AV?

Customer care contact number dials by hundared of time by me but your customer care contact number is not working in this situation I tried to send a mail but not responding by Kodak.

I advised to you please working on your system and update earlier oprating system of tv because all system is out of date

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Loss:
$9500
Pros:
  • Shivam electrical

Preferred solution: Out of date oprating system

User's recommendation: Please update your operating systems earlier .In starting a days your tv hang and repeatly restarting many of time take more time to restart remote system is poor Google assistant confuse every time to which commands give by user not work customer care contact number.

Carl D Bib

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Need support for a kodak digital frame

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Original review updated Mar 29, 2023

Cannot connect to anything!!! What a problem.

After 3 hour + multiple phone calls I got nowhere.

People can't speak clear and understandable English. My item is brand new and it doesn't work and I can't get help

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Loss:
$117

Preferred solution: I want it to work

User's recommendation: Don't but from kodak

Resolved
Sanivarapu S

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Verified Buyer

Resolved: Tv not installation for 12 days

Kodak - Tv not installation for 12 days
Updated by user Aug 26, 2023

Instllation.

Original review Aug 26, 2023

I am purchased for TV 15/8/2023 kadapa spensar But not installation So plese imdiatle TV installation

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Preferred solution: Installation boys

User's recommendation: Not interest

Sandip P Wmb

Kodak led Tv Problem

Kodak led Tv Problem

My TV in remote pairing problem in press the valume down button and vallume up button in not pairing

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About

Related Companies

Funai Electric, Emerson Electronics, Magnavox, Sanyo Electronics, Funai Service

Summary

Eastman Kodak Company is an American multinational public company. The company produces imaging and photographic materials and equipment. At the present time, Kodak is re-focusing on two major markets: digital photography and digital printing. The corporate office of the company is based in Rochester, New York, USA.

Kodak was founded by inventor George Eastman and businessman Henry Strong in 1899 as the General Aristo Company. The products of the company include consumer inkjet printers and ink cartridges, film, photo printing, film cameras, digital picture frames, instant cameras, digital cameras, image sensors, motion picture and TV production, technical support to name just a few.

Kodak reviews and complaints

Kodak is ranked 714 out of 3668 in Appliances and Electronics category

Area Served

USA

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